Questions regarding this privacy policy should be directed to privacy@finecarpetcare.com.

Information We Collect
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.

Your California Privacy Rights
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Heaven's Best Carpet Cleaning who are California residents to request certain information regarding Heaven's Best Carpet Cleaning’s disclosure of personal information to third parties for such third parties’ direct marketing purposes. To make such a request, please write to: Total Cleanse Shipping Department
201-A McCray St. Suite #193
Hollister, CA 95023

Collection of Information
In connection with the Site, Heaven's Best Carpet Cleaning may collect Information in the following ways:

* Through registration forms filled out by a user on the Site
* Through Information provided by a user in connection with the purchase of products or services on the Site
* Through the maintenance and analysis of Web server logs
* Via e-mail and telephone calls sent by a user to Heaven's Best Carpet Cleaning
* Via Internet chat sessions between a user and Heaven's Best Carpet Cleaning
* Through the use by Heaven's Best Carpet Cleaning of third-party databases from which user information is extracted and combined with Information obtained by Heaven's Best Carpet Cleaning through other means.

Heaven's Best Carpet Cleaning may also connect personally and non-personally identifiable information from users via “cookies” (small text files placed by Heaven's Best Carpet Cleaning on user computers), single-pixel GIF image files (also called “Web beacons”), Web server log analysis and other similar technological means. Such information may be used to track site trends and enhance the user experience, and may be shared with third parties.
To the extent third parties may place advertising on the Site, such third parties may utilize cookies or other technological means within the advertising to collect and utilize non-personally identifiable information. Heaven's Best Carpet Cleaning is not responsible for information collected by third parties in this manner, nor for the collection or use of Information by other sites to which the site is linked.

Types of Information Collected by Heaven's Best Carpet Cleaning
The following types of Information about a user are among those that may be collected by Heaven's Best Carpet Cleaning in connection with the Site: Name, Postal address , E-mail address , Telephone number, Cell phone number, Facsimile number, Payment information (e.g. credit card numbers and billing addresses), if purchases or payments are made, Date of birth, Age, Gender, Other demographic information (e.g. occupation, income range), IP Address, Referring site and other technical information collected by the site’s servers.

No Collection of Information from Children
The Site is not intended for users under the age of 18, nor does Heaven's Best Carpet Cleaning knowingly collect or retain Information in connection with the Site from children under the age of 18.

Use of Information
Heaven's Best Carpet Cleaning may use Information collected in connection with the Site in the following ways:

* To provide requested information, products and services to users via the Site or through other online or offline channels
* To enable users to enter prize promotions and receive prizes from Heaven's Best Carpet Cleaning and/or third parties
* To improve the user experience with the Site
* In connection with the operation of the Site and Heaven's Best Carpet Cleaning’s internal business
* For users to obtain information and offers for products and services offered by Heaven's Best Carpet Cleaning as well as selected third parties.

In order to do the foregoing, Heaven's Best Carpet Cleaning may provide the Information to trusted third parties, including but not limited to third party contractors providing services to Heaven's Best Carpet Cleaning such as the operation of the Site, communication services and fulfillment of orders, credit card verification and payment services (including but not limited to those offered by Whitehat), and to other online and offline marketers in connection with offers provided to users by Heaven's Best Carpet Cleaning and/or such other marketers. Heaven's Best Carpet Cleaning will use commercially reasonable efforts to limit use of the Information by such third parties to the specific uses set forth above. Heaven's Best Carpet Cleaning also utilizes electronic and physical security to reduce the risk of improper access to or manipulation of Information during transmission and storage, but cannot guarantee the security or integrity of the Information and shall have no liability for breaches of security or integrity or third-party interception in transit.
Heaven's Best Carpet Cleaning may also disclose Information when it determines it is necessary to comply with applicable laws or regulations or protect the interests or safety of Heaven's Best Carpet Cleaning, its customers, or other visitors to the Site.

Wireless Policy
Pursuant to the above, Heaven's Best Carpet Cleaning may use Information to provide the services requested by a user, including utilizing a provided cell phone number for voice communication with the user and services that display customized content and advertising via SMS messages sent to such provided cell phone number. In addition to any fee of which a user is notified, the user’s provider's standard messaging rates apply to Heaven's Best Carpet Cleaning’s confirmation and all subsequent SMS correspondence. A user may opt-out and remove the user’s SMS information by sending "STOP", "END", "QUIT" to the SMS text message the user has received. If a user removes SMS information from Heaven's Best Carpet Cleaning’s database through this method, it will no longer be used by Heaven's Best Carpet Cleaning for secondary purposes, disclosed to third parties, or used by Heaven's Best Carpet Cleaning to send promotional correspondence to you.

All standard messaging charges are billed by and payable to the user’s mobile service provider. Heaven's Best Carpet Cleaning will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from the user’s network operator. SMS message services are provided on an AS IS basis.

Newsletter
By submitting Information, a user agrees to receive a third party newsletter from Heaven's Best Carpet Cleaning.com as well as any other Heaven's Best Carpet Cleaning newsletters or third party offers that Heaven's Best Carpet Cleaning may choose. There is no cost to receive this newsletter(s). Should a user have any questions or concerns or if such user would like to discontinue receiving mailings from Heaven's Best Carpet Cleaning, simply e-mail Heaven's Best Carpet Cleaning at abuse@finecarpetcare.com.

Opting Out from Offers from Heaven's Best Carpet Cleaning
At any time, a user may opt out from receiving future offers from Heaven's Best Carpet Cleaning by following the instructions contained within each marketing communication. Such opting out will not apply to any communications from third parties to whom Heaven's Best Carpet Cleaning may have provided Information regarding the user. Third parties’ use of the Information is subject to such parties’ own privacy policies, for which Heaven's Best Carpet Cleaning shall not be responsible.

Access to Information
Registered users may access their own profiles on the Site at any time. Upon such access, a registered user may modify and correct certain Information contained within that profile.
All other users who provide their Information to Heaven's Best Carpet Cleaning may modify and correct such Information by contacting Heaven's Best Carpet Cleaning at the following address: Total Cleanse Shipping Department
201-A McCray St. Suite #193
Hollister, CA 95023

Changes to this Privacy Policy
Heaven's Best Carpet Cleaning reserves the right to revise and update this Privacy Policy at any time. Any such revisions will be effective on the date of posting to the Site, and will apply to all information collected by Heaven's Best Carpet Cleaning both prior to and following the effective date. Your use of the Site following any such revisions will be deemed your acceptance of such revisions. Users should periodically visit this page to review the current policies with regard to Information.

Last updated: 01/16/2009